TERMS & CONDITIONS

WARNING. Under the Liquor Control Act 1988, it is an offense:

▸ to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or

▸ for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.

Licence Number 6370085639 (special facility license ). Licensee 6370085639.

TERMS OF WEBSITE USE

This page sets out the terms on which you may access and make use of our website www.voilavoila.com.au  whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using the Site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Site.

As the information, products and services contained within this site relates to licensed premises, you must be 18 years of age or older to make a purchase. These premises require a valid driver’s license, passport or proof of age to prove you are over 18 years of age. You may need to present this proof at the premises to obtain admission.

INFORMATION ABOUT US

This website www.voilavoila.com.au is owned by Voila Voila Ltd.

ABN: 84087664912

ACN: 087 764 912

PRIVACY

The Voila Voila privacy policy is incorporated into these terms of use.

TRADEMARKS

The trademarks appearing on this Site are primarily trademarks of Voila Voila Pty Ltd. Other trademarks displayed on the Site are trademarks of their respective owners. Nothing contained on this Site should be construed as granting any licence or right of use of any trademark displayed on the Site without the express written permission of Voila Voila Pty Ltd or the third party owner.

RELIANCE ON INFORMATION POSTED

Voila Voila Pty Ltd does not guarantee the accuracy of information on the Site.

Voila Voila Pty Ltd does not accept liability for any reliance made upon information on the Site. Before acting in relation to information on the Site Voila Voila Pty Ltd encourages that a viewer seeks third party verification of such information.

OUR LIABILITY

The material displayed on the Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

(1) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;

(2) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

loss of income or revenue;

loss of business;

loss of profits or contracts;

loss of anticipated savings;

loss of data; loss of goodwill;

wasted management or office time;

and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

PROHIBITED USES

You may use the Site only for lawful purposes. You may not use the Site:

in any way that breaches any applicable local, national or international law or regulation;

in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam);

or to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

not to reproduce, duplicate, copy or re-sell any part of the Site in contravention of the provisions of our terms of website use;

not to access without authority, interfere with, damage or disrupt any part of the Site including;

any equipment or network on which the Site is stored;

any software used in the provision of the Site;

or any equipment or network or software owned or used by any third party.

SUSPENSION & TERMINATION POLICY

Voila Voila Pty Ltd holds the exclusive right to determine, at its sole discretion, whether there has been a breach of these terms and conditions. If it is deemed by Voila Voila Pty Ltd that a breach of these terms has occurred, Voila Voila Pty Ltd has the right to take any action that is reasonable.

Failure to comply with these terms of use constitutes a material breach of these terms of use and may result in our taking all or any of the following actions: immediate, temporary or permanent withdrawal of your right to use the Site;

immediate, temporary or permanent removal of any posting or material uploaded by you to the Site;

issue of a warning to you; legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

further legal action against you; or disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of these terms of use. The responses described in these Terms of use are not limited, and we may take any other action we reasonably deem appropriate.

INITIATING BOOKINGS & GUESTS POLICY

To initiate a booking, you may be required to provide valid identification and the relevant receipt number of the booking. If you do not provide valid identification and the relevant receipt number, you may not be entitled to access the booking.

Any person listed as a guest on a booking can initiate the booking at the discretion of the venue. Voila Voila Pty Ltd advises that in order for your guests to initiate the booking, they provide a copy of the relevant receipt number of the booking and a valid identification.

ACCOUNTS, PAYMENTS & REFUND POLICY

Booking Online

There are two ways to pay for a booking. You can either make a direct payment for each booking individually or you can upload credit to an account from which you can allocate funds to bookings. To make a payment you can use either a credit card or a debit card.

You will be provided with an automatically generated email receipt of all monetary transactions made. Upon making a direct payment for an online booking, or using existing credit that has been uploaded to your account, you will be charged a transaction fee that is not recoverable under any circumstances.

If you upload credit, the amount will remain in your account until such time as it is either used by you for a booking or withdrawn by you (see withdrawals below). This account will also be used for any refunds that you may be entitled to (see refunds below). If you are entitled to a refund, the amount of refund will be credited directly to this account. You can check the status of your account balance at all times by logging into your account. Alternatively, you can email directly if you have any queries regarding your account status to functions@voilavoila.com.au

All unused funds in your account are held on trust for you until such time as you decide to withdraw those funds or use them to pay for a booking.

Booking Over The Phone/E-mail

Deposits or full payments can be paid via Cash, Bank Transfer or Credit Card/Debit Card. The amount required is dependent on the terms of the reservation. If you require a receipt, please request directly from Voila Voila Pty Ltd by contacting functions@voilavoila.com.au.

All Reservations

All cancellation and refund policies are provided to you prior to you confirming your booking and also in the booking confirmation email that is sent to you via email. If you have a dispute regarding the amount of the refund given to you, you will be required to resolve the issue directly with Voila Voila Pty Ltd. Voila Voila Pty Ltd has all rights to reject and evict you from their premises at their discretion.

In cases where a refund has been made, and Voila Voila Pty Ltd the amount refunded was incorrect, Voila Voila Pty Ltd reserves all rights to amend this transaction at its discretion.

VENUE AUTONOMY

Voila Voila Pty Ltd retains the right to refuse entry if they form the view that you are either intoxicated or have not complied with our terms and conditions of entry. Making a booking on the Voila Voila Pty Ltd platform does not entitle you to automatic entry.

By making a booking on www.voilavoila.com.au  you accept and acknowledge the risk that you may be refused entry for failure to comply with the terms of entry and conditions of the venue of your booking. Voila Voila Pty Ltd also retains the right to evict you from their premises if they form the view that you are intoxicated or have not complied with their terms and conditions. Making a booking in no way limits or restricts this right.

By making a booking with Voila Voila Pty Ltd you accept and acknowledge the risk that you may be evicted from the venue for failing to comply with the terms of entry and conditions of that venue. If you have an issue or complaint regarding the terms and conditions of entry, the onus is on you to make such a complaint directly to info@voilavoila.com.au.

INFORMATION ABOUT YOU AND YOUR VISITS TO THE SITE

All information that is required during the registration of members will be stored on our database.

Voila Voila Pty Ltd may use this information at anytime provided the purpose of use is sufficiently relevant to the ongoing operation of Voila Voila Pty Ltd. Voila Voila Pty Ltd has rights to use the information for your booking at their discretion. This information includes; full name, email address, contact number and other details specific to your booking.

Becoming a member in no way restricts the right of Voila Voila Pty Ltd to refuse entry if it forms the view that you have not complied with its terms and conditions of entry. These conditions may include but are not limited to; restrictions on age, dress and general presentation requirements, a minimum spend, a maximum number of guests, a set ratio of females to males.

By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.

LINKING TO THE SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.

The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on the Site other than that set out above, please address your request to info@voilavoila.com.au.

LINKS FROM THE SITE

Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on the Site.

GOVERNANCE

The Terms and Conditions are governed by the laws of Western Australia. By using this site, you irrevocably and unconditionally submit to the non-exclusive jurisdiction of this State.

CURRENCY

All monetary values on the website will be in Australian Dollars (AUD) unless otherwise stated.

GLOSSARY

Minimum Booking Cost – The minimum dollar amount (not including the 3% transaction fee) that is required to make the booking at the venue. This amount includes and is reflective of an increase in the number of guests you select and whether you require access to the VIP area of a venue.

YOUR CONCERNS

If you have any concerns about material which appears on the site, please contact info@voilavoila.com.au. Thank you for visiting the Site.